Payments Policy
Payments are collected in stages, aligned with your treatment plan and safeguarded through defined payment protections.
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Payment Stages
This page is a draft outline pending final legal review and sign-off before publishing.
- A partial payment (10%, per the signed agreement) is collected to cover visa operations, administrative costs, and government charges.
- Hospital coordination, transportation, and accommodation reservations are made via trusted local operations partners once the partial payment is received.
- Following visa approval, the remaining balance (90%) is due per the quote and agreement.
Payment Safeguard
- The final payment is held securely with our company and released to the local operations partner at defined stages of the treatment process.
- This structure is designed to protect patients from releasing full payment before treatment stages are underway.
Frequently asked questions
How are my payments protected before treatment?
Payments are collected in stages aligned with your treatment plan. The final payment is held securely with Medicay Global and released to the Local Operations Partner at defined stages of the treatment process, so full payment is never released before treatment stages are underway.
Is my payment structured as a single upfront cost?
No. Payments are staged rather than collected all at once — an initial payment begins the visa and coordination process, with further payments tied to defined treatment milestones. See the Payment Stages section on this page for the full breakdown.