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MMedicay Global

The CARES Standard

This is the checklist Medicay Global enforces on our Local Operations Partner, and every hospital and vendor they engage in India, to ensure quality, safety, and ethical conduct at every stage of your journey.

The letter C

Certified Vetting

We vet vendors across five categories, and hold our Local Operations Partner accountable for ensuring every vendor they engage meets our checklist criteria before being introduced into a patient's journey.

Hospitals

How we assess every hospital before recommending them to a patient.

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Physicians

How we verify every specialist's qualifications and clinical experience.

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Accommodation

How we select and assess every property in our network.

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Food Service

How we evaluate food partners to meet medical dietary needs.

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Transport

How we assess every transport partner for safety and reliability.

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Accountable Personal Medical Representative

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The letter A
The letter R

Robust Document Encryption and Security

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End-to-End Coordination

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The letter E
The letter S

Staged and Secure Payments

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Ongoing oversight, not a one-time check

Meeting the CARES Standard once is not enough. Medicay Global actively supervises and audits our Local Operations Partner on an ongoing basis to ensure full adherence to our standards and checklists at all times, so the quality bar you agreed to on day one is the same one your care is held to throughout your journey.

Frequently asked questions

What is the CARES Standard?

The CARES Standard is the checklist Medicay Global enforces on our Local Operations Partner and every hospital and vendor in our network in India: Certified Vetting, Accountable Personal Medical Representative, Robust Document Encryption and Security, End-to-End Coordination, and Staged and Secure Payments.

How do you make sure your Local Operations Partner actually follows this checklist?

Medicay Global actively supervises and audits our Local Operations Partner on an ongoing basis to ensure full adherence to our standards and checklists at all times. No hospital, vendor, or service provider is introduced into a patient's journey until they have been evaluated against this checklist.